Your Questions Answered

Selecting a vehicle to provide your transportation needs should not be difficult. In fact, the decision you make should be based on what common sense dictates – safety, service quality (customer service), equipment, and price. While price is important, the cost of service should include the confidence that safety, driver competence, vehicle integrity, cleanliness, and customer service expectations can and will be met. Checout the FAQs below:

 

What is meant by a One-Way journey?

This is exactly as it sounds. A journey starting from one point (point A) to another point (point B). There are no pick-ups or drop-offs allowed other than at these two specified points.

What is meant by a Return journey?

Starting at point A going direcly to point B. Then at a later specified time returning directly from point B back to point A.

What type of vehicle is best?

The length and purpose of the journey and any special passenger needs dictates the type of vehicle. If you are traveling out of town make sure to have a large vehicle that will accommodate everyone comfortably. If you have over 8-10 passengers, you may need to consider one of our SUV stretch limousines.

Will I have to pre-pay for transportation when I make my reservation?

If paying by credit card you must present the card to driver upon arrival. Credit card will be billed ahead of time.

What forms of payment do you accept for Orlando transportation?

We accept Master card, Visa, Discover, AMEX and cash.

I forgot something in the vehicle. What should I do?

You must call us immediately and report the items left behind. We will do our very best to recover your property, however we are not responsible for items left in our vehicles. If we find your items, we will notify you immediately to make arrangements for pickup or delivery. Please note: we may charge a nominal fee for transportation of your belongings to your hotel.

What You Say?

  • Just want to say a big thank you to Ken for the excellent limo service they provided for my family during our recent visit to Orlando. The extra limo surprise for our ride back to the airport was just the right touch to an already memorable vacation. You guys topped it off, my family enjoyed riding in style. Thanks again and I will definitely recommend your company to everybody. See you again..

    John Rodriguez,
  • We were given excellent service from the time we landed in Orlando to the time we left. Our driver, Ken, was very professional, kind, and courteous. He accommodated us even when we had a change of plans. We couldn't have asked for better service. Thanks, Ken, for making our traveling a great experience!

    Deborah Thomas-Russell,
  • You guys are awesome.. you will have a returning customer :)

    Michael Tango,
  • Just had my prom last night! I loved the limo we had! It was very nice and the driver showed up right on time! Great way to start my night!

    Taylor Dieckmann,
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